Instruction
Which approved requirement, deadline, and evidence standard governed the work?
The Proven proof standard
Proof is a chain—not a claim at the end.
A useful record connects the original instruction to each field event, supporting evidence, open exception, quality review, and final delivery. Proven Court’s workflow is designed around that complete chain.
The chain of proof
Proof is a process—not a PDF at the end.
A defensible record connects what was requested, what happened in the field, what evidence was captured, what was reviewed, and what the client ultimately received.
Control the assignment
Capture the matter details, controlling instructions, deadline, priority, required evidence, and escalation rules before field work begins.
Direct the field work
Give the assigned field professional the approved instructions, accountable ownership, routing context, and current matter status.
Capture each event
Record attempts, outcomes, time and location context, photographs, notes, and exceptions as required by the engagement.
Resolve the record
Check required fields and supporting material, surface discrepancies, and route incomplete or exceptional work for action.
Deliver the proof
Return the agreed status, proof package, report, and exception history in a form the client team can review and retain.
| Evidence element | Question answered | Record, as configured |
|---|---|---|
| Matter reference | Which instruction and deadline governed the work? | Client reference, jurisdiction, due date, approved protocol |
| Assignment record | Who received the work and under which instructions? | Assignment event, accountable role, instruction version |
| Attempt or event log | What occurred, when, and in what context? | Event details required by the engagement protocol |
| Supporting documentation | What material supports the reported event? | Permitted notes, images, attestations, or source records |
| Disposition | Was the matter completed, excepted, or escalated? | Reviewed outcome, reason code, follow-up or delivery record |
Evidence review
Five questions the record should answer.
Execution
Who received the assignment, and what occurred during each field event?
Evidence
Which time, location, photograph, note, source, or attestation fields support the outcome?
Exception
What was missing, conflicting, unsuccessful, corrected, or escalated?
Release
What was reviewed, approved, reported, and made available to the client?
From capability to commitment
The engagement defines what the proof must contain.
Permitted methods, attempt protocol, required evidence, access, review rules, service levels, security controls, retention, reporting, and correction paths are scoped against the actual matter or program.
Information on this site describes capabilities and an operating approach. It does not replace controlling law, court rules, a service agreement, client counsel, or engagement-specific diligence.
Evidence-led discovery
Define what must be proven before the field work begins.
Bring the controlling protocol, required artifacts, exception authority, review standard, and delivery format into the RFP conversation.
Start a scope conversation