Capabilities

A service category is the beginning of scope—not the end.

These capability areas preserve the meaning of Proven Court’s existing service offering while removing unsupported guarantees. Coverage, authority, protocol, technology, and service levels are confirmed for each engagement.

What we structure

From isolated tasks to a controlled record.

Each capability is framed around the receiving team’s instructions, evidence needs, and exception authority.

01

Notice delivery & process service

Structured delivery programs built around the matter instructions, required attempt protocol, escalation path, and proof format agreed for the engagement.

Coverage, turnaround expectations, permissible methods, and field-documentation requirements are confirmed before work begins.
02

Court filing coordination

Controlled handoffs for filing-related work, with defined ownership, due-date visibility, exception routing, and confirmation records.

Jurisdictions, filing authority, submission method, and client approval requirements are documented in the statement of work.
03

Document retrieval

Request, collection, and delivery workflows designed to preserve source context and give legal teams a reviewable record of each handoff.

Record availability, permissible access, fees, and certification needs vary by source and are verified matter by matter.
04

Locate support

Research and field-support workflows for matters where the supplied service information requires further validation or an approved escalation.

Sources, permissible-use basis, verification standard, and escalation authority are established before research begins.
05

Program operations

Repeatable intake, status, exception, quality-review, and reporting routines for teams coordinating a portfolio of matters.

Volume assumptions, service levels, data exchange, reporting cadence, and governance are engagement-specific commitments.

Scope matrix

Five decisions precede a reliable proposal.

  1. 01

    Authority

    What governing instruction permits and requires the work?

  2. 02

    Geography

    Which jurisdictions and coverage areas are actually in scope?

  3. 03

    Evidence

    Which fields and artifacts must support each reported event?

  4. 04

    Exception

    Who can resolve ambiguity, approve next steps, or stop the work?

  5. 05

    Delivery

    How should records, summaries, and corrections reach the client team?

Capability design

The right service model begins with the record you must receive.

Use the RFP inquiry to identify the capability areas, jurisdiction, evidence requirement, and expected timeline.

Discuss an RFP